Take a look at the help pages with the frequently asked questions or contact our support team and we will respond promptly
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Click on Call Me in your personal account and games administration pageIf you would like someone to call and assist you, simply click on the Call Me button in your personal account and games administration page (accessible by clicking on the Cashier in the casino Lobby). The Call Me button appears in the Personal Information, Deposit, Withdraw, Game History, and Money Transactions History pages. A customer service representative will call you shortly (normally within 15 minutes).

Click here for Live HelpIf you would like to chat online with Customer Service and ask your questions and get the instant answer, please click on the Live Help here or when you are in the Cashier window and wait for a site operator to respond.


Before contacting our support team, take a look at the help pages with the frequently asked questions we have received from our customers. Most of the common issues have been addressed so you will probably find an answer to your question.


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    • If you can't find an answer to your question, send us an e-mail and we will respond promptly. You can also reach us by fax: 1-800-653-5504
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